Our Staff

Our Staff

We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our treatment team is a registered assistant, and our office staff has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

Caitlin – Financial Coordinator

Caitlin graduated from Appalachian State University with a BS in Health Care Management. This is her first experience with orthodontics and she really enjoys seeing the great improvements braces make to a person’s smile. In her free time she enjoys spending time with friends, the outdoors and with husband Charles cheering on the Appalachian Mountaineers!

Laiken – New Patient Coordinator


Sunni – Marketing & Public Relations

Sunni graduated from East Tennessee State University with a BS in Mass Communications. She is really enjoying her first experience with marketing in the dental world. The kids make her job such a fun position. In her free time, she loves spending time with her family and people close to her and she loves the beach! You will not find Sunni often without her Chihuahua Isabelle!


Orthodontic Staff  |  Pediatric Dental Staff




Orthodontic Staff


Treatment Coordinators



Dianne has worked in orthodontics for close to 30 years. She has enjoyed watching the world of orthodontics change and improve. She is one of the treatment coordinators who will help you begin your journey into the realm of orthodontics. She is also a trained orthodontic assistant and enjoys working “hands on.” Dianne attributes her love of nature and the outdoors to the fact that she is a native of Boone. She enjoys running, knitting, reading, and most of all, following, her daughter, Laiken’s sports.


Kathy was born and raised in Boone, but lived a short time in Australia! She attended Appalachian State University and began her career in orthodontics in 1983. She began working with Dr. Mayhew in 1989, and enjoys her orthodontic “family” so much; she will probably retire with them.

Kathy has one son, Tyler, whom she adores and will miss so much now that he is off to college to pursue a law degree. Kathy will be spending a lot of her time now with her horses, motorcycleriding (hopefully cross country), and looking for a Toby Keith “look-a-like,” who she has a secret love for!

Scheduling Coordinators






 Cynthia- office manager



Orthodontic Assistants

Tina – Deband Orthodontic Assistant/Bay Supervisor

Tina, a native of Florida, has lived in the Boone area for 25 years. She is married and has a teenage daughter that attends Watauga High School. Tina’s family loves spending time together enjoying the outdoors. Their activities include camping, boating, and much needed “deck time.”

Tina has been in orthodontics for 21 years and assists in the care of our orthodontic patients and ensures that things in the clinic are running smoothly. She is the assistant every patient loves to see. Tina does our “debandings.” That makes her one of our most popular assistants. Fortunately, every patient gets to sit in Tina’s chair.


Bio Coming Soon!

Vickie – OrthoCAD Specialist

It won’t take you long to find out that Victoria is our resident clown. She always makes us laugh and makes all her patients feel like family. She has 30 years of orthodontic experience and is our expert in bracket placement. Vickie has trained orthodontists from coast to coast on how to use OrthoCAD. Vickie is one of the assistants who will put your braces on and she will ensure you will have a good time! She and her husband, Lesley, are natives of Boone. They have three daughters and three grandchildren. Vickie’s hobbies include horseback riding, golf and leading music at Perkinsville Baptist Church.




Debbie’s enthusiasm for life certainly shows in the workplace! She loves to talk and her patients quickly get caught up in Debbie’s zealous personality. She moved to Boone from California and have twin girls, Jamie and Briana. Debbie has many years of experience in orthodontics. She is very active, and enjoys weight lifting, dancing, singing and reading.


Andrea is a certified orthodontic assistant. She joined our team in 1999 after moving here from Clearwater, Florida. With 30 years of experience, she still loves working in the orthodontic field. She now lives in Deep Gap with her four children. They enjoy movies, soccer, and hanging out at the park.


Charley is a 2006 graduate of the Dental Assisting program at Northeast State Community College. She has a DANB certification in radiology, infection control and chairside assisting. Native of Johnson County, Charley enjoys spending time with her sons Tanner and Tucker and husband Adam. She enjoys spending time at the lake and riding motorcycles. 


Jessica is a 2007 graduate of the Dental Assisting Program at Wilkes Community College. She has a DANB certification in radiology, infection control and chairside assisting. Born in Australia she moved to North Carolina when she was five years old, along with her sister, Chantelle, who also works at the practice. In her spare time she enjoys spending time with the ones she loves most; watching Duke basketball, outdoor activities, board games and most of all photography! Jessica hopes to open her own photography studio one day.





Connie – Lab Manager

You may not always see Connie in person, but she is the “heart and soul” of our practice. She attended Appalachian State University. She is a certified Pediatric Dental Assistant, Clinical Orthodontic Assistant, and assists Dr. Conn in hospital dentistry. She spends most of her time fabricating dental appliances for both the Orthodontic and Pediatric Clinics. She has been in the dental field for more than 30 years and has created beautiful smiles for the young and old alike. She enjoys all aspects of the dental field, but truly has a gift for the art of designing appliances unique to the patient’s specific need. She knows just how to “tweak” an arch wire to perform magic. In Connie’s spare time, she is truly an “outdoorswoman”. Connie is a great spectator for all sports and spends as much time as possible hunting (yes, hunting!) and fishing.


Bio Coming Soon!


Bio Coming Soon!


Bio Coming Soon!


Sam graduated from Wilkes Community College in 2014. Sam was born in Boone but enjoys traveling to see family in Mexico. He is the oldest of his siblings, and enjoys spending time with his younger brother and sister. He enjoys fourwheeling, watching movies, kayaking and taking road trips. His large family is a very important part of his life. 

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Pediatric Dental Staff


Scheduling Coordinators



Shelly grew up in the High Country and has worked in the medical/dental field for 22 years. She is married to Greg Russell and they have two sons, Dylan and Holden. She is one of the pediatric scheduling coordinators and is honored to be part of your child’s dental experience. Outside the office, Shelly enjoys hiking, hanging out with friends, spending time with her family and her Boxer, Cash.


Carol is one of our scheduling coordinators and will be happy to assist you in any way possible to coordinate your appointments with the rest of your busy life. Carol has three children, Jessica, David and Steven. They are very active and spend a lot of time on the sidelines of their boys’ ballgames.  She will always greet you with a smile and her warmth penetrates those around her. Carol attended school in Florida.

Meredith – Pediatric Assistant/Ordering Specialist

Meredith has been with the practice since completing her Dental Assisting training at Wilkes Community College in 1999. She assists Dr. Conn and is involved with inventory control.

Pediatric Hygienists



Marilyn’s sweet smile and soft-spoken voice are a constant source of comfort at the office. Marilyn is the new patient coordinator and she has a way of comforting even the most anxious of patients. Young and old alike respond to the nature of Marilyn. Marilyn has a B.S. degree in Allied Health and Dental Hygiene. She has been in the dental field for more than 25 years. Marilyn and her husband, Mike, have two children. When Marilyn is not on the ball field, she enjoys gardening, cooking, music, walking and church activities. Her family stays close by attending Blue Grass Festivals and camping.


Ashley works in the Pediatric Dental Clinic educating children in their oral health needs. She also enjoys working with our special needs patients who might need a little extra gentle touch. She joined our practice in April 2005 after completing the Dental Hygiene program at Catawba Valley Community College. She loves all types of sports and enjoys playing softball and volleyball. Ashley loves hanging out with friends and family and, especially spending time with her nephew Cooper.

Dental Assistants





Bio coming soon!


Stephanie, along with her husband, William, are both Boone natives. Stephanie graduated from UNC Chapel Hill in 1986. Following graduation Stephanie joined Drs. Mayhew and Conn and worked as a dental assistant for 12 and 1/2 years. She and her husband have three children. After the birth of her twins, she became a full-time Mom. She has recently re-joined our pediatric practice as a certified dental assistant. In addition to being a mom, wife and dental assistant, she teaches aerobic classes. In her free time she is the ultimate soccer, football, baseball, kung-fu and dance mom, cheering on her children. Stephanie is also an active member at Perkinsville Baptist Church.


Bio coming soon!






Kathy is trained in the latest sterilization techniques and ensures that everything is running smoothly. She is one of the quietest members of our team, but what she doesn’t say, she makes up for in smiles. She will always greet you with a warm smile! Kathy, a Boone native, has two children. She is a very proud grandmother who enjoys spending every free minute with her grandchildren. Her hobbies include vacationing at the beach, walking, and spoiling her precious grandbabies.

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